I invited Kevin to speak to our all staff training event for AGE of Central Texas, a nonprofit organization in Austin. For nearly two hours, Kevin shared insights with our team. He made the presentation engaging and relevant for a diverse group–from drivers and certified nurse aids who work closely with clients every day to our Executive Director. He made a great effort to make his presentation relevant to our organization and its work. His insights and suggestions helped each staff person consider who he or she interacts with (from caregivers and clients, to donors, to vendors or tenants) and how each moment of interaction can impact a relationship with our organization. After the meeting, I had staff members go out of their way to reach out and tell me how much they appreciated the presentation Kevin gave, and how they felt it would impact their work and their lives. I am grateful to Kevin for the time and care he took in preparing a presentation that worked for us, and for listening and taking cues from our audience to make the information useful for our team. I would highly recommend Kevin as a well informed, talented speaker.